BUSINESS CONVERSATION TIPS

Gabe wanted to know more about some businessy conversation books.

Here are various suggestions, from Debra Fine’s Fine Art of Small Talk (very specific primer type read); then there is the superb business study, The Social Life of Information, by Duguid and Seely Brown; Linda Conway Correll’s Brainstorming Reinvented (exactly what it says it is); and at the more academic end, Cliff Figallo and Nancy Rhine’s Building the Knowledge Management Network: Best Practices, Tools and Techniques for Putting Conversation to Work.

A user-friendly guide (despite the off-putting title) is The Top Performer’s Guide to Conflict, by Tim Ursiny and Dave Bolz. And if you like negotiation, or would like to enjoy it more, Getting to Yes by William Ury is pretty illuminating.

Happy reading.

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